Over 30 Years' experience delivering better hearing solutions
Problems Hearing The TV?
Lose The Conversation in a Crowd?
People Always Mumbling?
These are all signs of problems with your hearing. The problem may not be hearing loss, it could be as simple as ear wax build up. You will never know without having your hearing assessed.
We have over 25 years' experience in hearing health care. We offer no pressure, free hearing tests so that you can get to the bottom of any issues. If you have a hearing loss, we can provide you with the best advice and offer the latest digital hearing instruments from the world leading hearing aid laboratories. All delivered with outstanding levels of service and care.
As an independently owned hearing aid centre, we can provide you with impartial advice and access to all the world's leading manufacturers of hearing devices. Having started our journey in Worcester, we are now offering our service in a purpose built full time practice in Stratford Upon Avon. We look forward to many years providing outstanding levels of hearing care and the best hearing aids in Stratford Upon Avon.
We offer a cast iron guarantee that we will help you hear better or you will receive a 100% refund for your hearing aids. We call it the Satisfaction Guarantee.
Victoria DixonManaging Director & Senior Audiologist
Victoria is our senior Hearing Aid Audiologist and Clinical Ear Care Practioner. Victoria has over 25 years’ experience in audiology working for some of the leading British and international companies. She is also a trainer in clinical ear care for the British Society of Hearing Aid Audiology, and a lecturer on the HND Hearing Aid Audiology course at Mary Hare Training, Newbury.
She is also creator and course leader of the new BSc in Hearing Aid Sciences in conjunction with the University of Hertfordshire. Victoria is a highly regarded Audiologist in the profession and is widely known in the private sector.
Helping People Hear Better is What Drives Me
Tom DixonDirector of Audiology
Tom is our Director of Audiology and Hearing Aid Audiologist, Hearing Protection Specialist and Centre Manager. Tom has a great wealth of knowledge and experience in dealing with specialist products, such as: the latest technology in hearing instruments, custom made hearing protection for industry's such as shooting, motorsport and industrial screening.
Tom also is our expert for musicians hearing services, which include custom made ER filtered plugs, and in ear monitors. He regularly consults to musicians at various studios around Worcestershire on all aspects of hearing and hearing protection.
Our Sole Purpose is To Help You Hear Better
Cindel Oranday DixonDesign and Marketing Manager
Cindel joined the team in September 2015. Cindel married Victoria’s eldest son Mathew making this a truly family orientated business. Cindel, completed 5 years of study at the University Of Monterrey, Mexico, where she studied her degree in Architecture, Design and Photography.
She is using her design and photographic skills to help the centres constantly update and improve their marketing and digital presence. Cindel has a wealth of service-focused skills she has acquired working in many different customer-facing roles.
Cindel is an award-winning photographer and volunteers for different causes including Hearing Dogs for the Deaf and Worcester Music Festival. In her spare time, you can find her painting, going to see live music with her husband Mat and playing the ukulele for their two cats.
Alex EavesHearing Aid Audiologist
Alex Eaves is Victoria’s nephew and continues the third family generation in the audiology business. After completing his business studies at Worcester Technology College, Alex decided he would like to become part of the family business.
He completed his Hear Care Assistants course in Mary Hare Newbury in September 2016.
This year, Alex completed his Hearing Aid Audiology degree with distinction from Aston University. Alex has also completed a Nationally Renowned Clinical Ear Care Course at The NHS Ear Care Centre of Excellence in Rotherham and has joined our expert team qualified to remove earwax.
Alex is now practicing in both Worcester and Stratford Hearing Centres and he is also Stratford Hearing Centres Practice Manager.
FRONT OF CENTRE & CLINICAL SUPPORT
Michele will be the bubbly person on the end of the phone when you make your appointment and the smiley face you see when you walk into the centre.
Before joining our team, Michele worked in the care sector for 7 years. She is a very caring person and loves working with people.
Laura BarkerAdministration Manager & Hearing Care Assistant
Just over a year ago, Laura joined our team as Worcester Hearing Centre’s Office Administrator.
Since then, she has qualified as a Hear Care Assistant and Clinical Ear Care practitioner. Following Alex’s footsteps and with the full support of Worcester & Stratford Hearing Centres, Laura has enrolled at Aston University to study Hearing Aid Audiology.
She has over 16 years of experience in the health industry as a skincare therapist.
Her dedicated and caring nature, her attention to detail and a great capacity for understanding people’s needs make her an exceptional person and member of our team. You may see Laura performing hearing aid clean, check and minor repair duties along with the other Audiologists to ensure our client open door policy is available to anyone that may need attention.
Elizabeth FrascinaOffice Administrator
Lizzy has recently joined our team as Worcester Hearing Centre’s Office Administrator.
She enjoys caring for, listening to and understanding our patient needs and finds it very rewarding. She is excited about what she does, and she cares personally about assisting our audiologists and getting the best results for our patients.
Lizzy will be the smiley face you see as you walk into the centre and the friendly voice on the telephone when you book your appointment. Before this role, Lizzy worked as a sales assistant in retail, following on from her college diploma in art and design.
Maariyah ArshadHearing Aid Audiologist
Maariyah joined the team this year, after working with a national hearing care provider with over 5 years’ experience in both private and NHS sectors. Maariyah graduated from Aston University as a Hearing Aid Audiologist, and is currently studying at Anglia Ruskin University, Cambridge, to further enhance her knowledge and expertise within Audiology. Furthermore, Maariyah is registered with the HCPC board, she has a wealth of knowledge from working in different environments and has joined Worcester and Stratford Hearing Centres, with a keen desire to provide a professional service with the use of world-leading Audiology manufacturers and equipment.
Maariyah has a very patient-centred approach to all consultations coupled with the aspiration to provide innovative hearing care and better hearing for patients with hearing loss. skincare demonstrates the best clinical practice throughout all aspects of Audiology. Her passion and enthusiasm are well reflected through her personality and her ability to help people hear better.
We ensure that we get the most accurate results from our testing
We have invested heavily in equipment and designing our soundbooth in order that we can guarantee the most accurate test results.
Our solutions are built from the clear understanding of your requirements
With accurate test results and a good understanding of your lifestyle needs, we build a holistic solution for you offering the best hearing device equipment and services for your individual needs.
We ensure that you and your solution are well supported by our friendly team
Providing the solution is not enough, it is just the beginning of your better hearing journey. We ensure that we offer the best continuous service in order that your solution continues to deliver.