25 Years experience delivering better hearing solutions
Problems Hearing The TV?
Lose The Conversation in a Crowd?
People Always Mumbling?
These are all signs of problems with your hearing. The problem may not be hearing loss, it could be as simple as ear wax build up. You will never know without having your hearing assessed.
We have over 25 years' experience in hearing health care. We offer no pressure, free hearing tests so that you can get to the bottom of any issues. If you have a hearing loss, we can provide you with the best advice and offer the latest digital hearing instruments from the world leading hearing aid laboratories. All delivered with outstanding levels of service and care.
As an independently owned hearing aid centre, we can provide you with impartial advice and access to all the world's leading manufacturers of hearing devices. Having started our journey in Worcester, we are now offering our service in a purpose built full time practice in Stratford Upon Avon.
We offer a cast iron guarantee that we will help you hear better or you will receive a 100% refund for your hearing aids. We call it the Satisfaction Guarantee.
Victoria DixonSenior Audiologist
Victoria is our senior Hearing Aid Audiologist and Clinical Ear Care Practioner. Victoria has over 20 years’ experience in audiology working for some of the leading British and international companies. She is also a trainer in clinical ear care for the British Society of Hearing Aid Audiology, and a lecturer on the HND Hearing Aid Audiology course at Mary Hare Training, Newbury.
She is also creator and course leader of the new BSc in Hearing Aid Sciences in conjunction with the University of Hertfordshire. Victoria is a highly regarded Audiologist in the profession and is widely known in the private sector.
Helping People Hear Better is What Drives Me
Tom is our Hearing Aid Audiologist, Hearing Protection Specialist and Centre Manager. Tom has a great wealth of knowledge and experience in dealing with specialist products for example, the latest technology in hearing instruments, custom made hearing protection for industry's such as shooting, motorsport and industrial screening.
Tom also is our expert for musicians hearing services, which include custom made ER filtered plugs, and in ear monitors. He regularly consults to musicians at various studios around Worcestershire on all aspects of hearing and hearing protection. Tom has a passion for technology so if its the latest technology you are after Tom is our technology expert.
Our Sole Purpose is To Help You Hear Better
Cindel Oranday DixonDesign and Marketing Manager
Meet Cindel Oranday Dixon, she joined the team September 2015. Cindel married Victoria’s eldest son Mathew making this a truly family orientated business. Cindel, completed 5 years of study at the University Of Monterrey, Mexico, where she studied her degree in architecture, design and photography.
She is using her design and photographic skills to help the centre constantly up date and improve their marketing and digital presence. Cindel has a wealth of customer service skills she has acquired working in many different customer facing roles whilst completing her studies.
CLINICAL EAR CARE ASSISTANT & PRACTICE MANAGER
Alex Eaves is Victoria’s nephew and continues the third family generation in the audiology business. After completing his business studies at Worcester Technology College, Alex decided he would like to become part of the family business.
He completed his Hear Care Assistants course in Mary Hare in September 2016 and is now studying at Aston University for his Hearing Aid Audiology degree.
Alex currently fills the role of Hear Care Assistant and Practice Manager at Worcester Hearing Centre, so he is the friendly face that you will first see and the calming voice on the phone who arranges your appointment.
As a Hear Care Assistant, Alex is qualified to perform otoscopy inspections and can advise on suitable treatments that we are able to offer to our clients.
Michele SprasonFront of centre & Clinical support
Michele will be the bubbly person on the end of the phone when you make your appointment and the smiley face you see when you walk into the centre.
Before joining our team, Michele worked in the care sector for 7 years. She is a very caring person and loves working with people.
Helen has recently joined the team, she brings with her a lot of experience she has gained in the NHS as well as in the private sector. Helen completed her masters degree at the University of Southampton and has enjoyed her role as an audiologist helping people experience better hearing. She is very keen on the application of recent technology that helps her clients meet their hearing needs.
Her desire to embrace new challenges and her passion for exceptional client care is a welcome asset to the practice.
We ensure that we get the most accurate results from our testing
We have invested heavily in equipment and designing our soundbooth in order that we can guarantee the most accurate test results.
Our solutions are built from the clear understanding of your requirements
With accurate test results and a good understanding of your lifestyle needs, we build a holistic solution for you offering the best hearing device equipment and services for your individual needs.
We ensure that you and your solution are well supported by our friendly team
Providing the solution is not enough, it is just the beginning of your better hearing journey. We ensure that we offer the best continuous service in order that your solution continues to deliver.